Refund policy

What items are eligible for return?
    • 30 Day return policy for select items purchased.
    • You may purchase merchandise from this website by using any one of the payment options listed (link to Payment Options). 
    • Succulent Eyez reserves the right to change its payment procedures at any time without prior notice to you. 
    • Any specialty items purchased are final sales with no returns.
    • Prescription eyewear is not refundable. If there is an error in the lens, it will be corrected. Lens correction for frames must be reported within 60 days.
    • Refunded funds are returned to the original purchase option. 
    • If an item arrives damaged, notify us immediately, and we will replace it.  If it is not in stock, we will have you return the item for a full refund.  
    • Prescription frames purchased before for prescription fulfillment are subject to a restocking fee if our labs never fill the prescription.  We can send you the frames or restock with the 3% fee assessed.Â